Last updated: February 26, 2026

1. Introduction

This Refund Policy outlines the terms and conditions for refunds on Personal Almanac's digital services. By purchasing or using our subscription services, you agree to this policy.

2. Digital Products Nature

Personal Almanac provides AI-generated digital content and services, including:

  • Personalized fortune readings
  • Daily almanac access
  • AI-powered insights and recommendations
  • Subscription-based premium features

These are digital products delivered instantly upon purchase.

3. Refund Eligibility

Automatic Refunds

  • Payment Errors: If you were charged incorrectly due to a system error, we will fully refund the amount.
  • Duplicate Charges: If you were charged multiple times for the same purchase, contact us immediately for a refund.
  • Technical Failures: If the service is unavailable due to technical issues on our end for more than 24 hours, you may request a pro-rated refund.

Refund Requests

Since our service provides instant access to AI-generated digital content:

  • General Policy: Once a fortune reading has been generated or premium features have been accessed, we generally do not offer refunds.
  • Request Window: If you believe you are eligible for a refund, you must contact us within 14 days of your purchase.
  • Case-by-Case Review: Each refund request is reviewed individually. Please contact [email protected] with your request.

4. How to Request a Refund

To request a refund:

  1. Email us at [email protected]
  2. Include your registered email address
  3. Specify the order/payment date
  4. Describe the reason for your refund request

Our support team typically responds within 24-48 hours.

5. Subscription Cancellation

  • You can cancel your subscription at any time from your account settings.
  • Canceling prevents future billing but does not trigger a refund for the current billing period.
  • After cancellation, you will retain access until the end of your current billing period.

6. Refund Processing

  • Approved refunds are processed within 3-5 business days.
  • Refunds are credited to the original payment method.
  • Processing time may vary depending on your payment provider.

7. Third-Party Payments

Payments are processed through Creem.io. By using their services, you also agree to Creem.io's terms. For payment-related issues, please contact us first.

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page.

9. Contact Information

If you have questions about this Refund Policy, please contact us: